Our brand new ‘Hospitality Package’ and ‘Advanced Hospitality Package’ are designed for anyone wishing to enter into or advance within the hospitality sectors. These uniquely designed courses equip learners with the skills, qualifications and knowledge to excel within hospitality, whichever area they choose to pursue.
These course are designed for the following sectors;
Our tutors all have over 15 years industry experience and the knowledge and qualifications to guide learners through their journey. Our delivery techniques are tailored to the individual to ensure we get the best out of each person and their journey with us is a successful one. The courses and packages we offer are designed to enhance current knowledge and provide first hand experience into new qualifications.
As a business you can be reassured that your staff are competent with not only their daily duties but also qualified and skilled to deal with situations outside of their standard roles with confidence.
The course is 3 days in duration, and this includes all guided learning, materials, theory and examinations, along with 100% tutor guidance throughout. Upon successful completion learners will receive the following qualifications.
Level 2 Award in Principles of Customer Service (RQF) 6 hours
Level 3 Award in Emergency First Aid at Work (RQF) 6 hours
Level 2 Award for Personal Licence Holders (RQF) 8 hours (+2 hours exam)
Learners will also experience the theory and knowledge contained in the conflict management module of the Level 2 Door Supervision qualification.
The course is 5 days in duration, and this includes all guided learning, materials, theory and examinations, along with 100% tutor guidance throughout. Upon successful completion learners will receive the following qualifications.
Level 2 Award in Principles of Customer Service (RQF) 6 hours
Level 3 Award in Emergency First Aid at Work (RQF) 6 hours
Level 2 Award for Personal Licence Holders (RQF) 8 hours (+2 hours exam)
Level 1 Award in Fire Awareness in the Workplace (RQF) 4 hours
Level 2 Award in Preventing Violence in the workplace (RQF) 6 hours
Level 2 Award in Principles of Workplace Risk Assessment (RQF) 6 hours
This is a fast-paced course with multiple elements to it. Learners should already have 1+ years’ experience within the hospitality sector and be looking to advance within their current role or apply for a role at a senior level.